American Cash Advance.com
FREQUENTLY ASKED QUESTIONS
GENERAL QUESTIONS

What is a cash advance or payday loan?

A cash advance or payday loan is an unsecured, short-term loan that covers unexpected expenses until your next payday. You simply write a check for the fee and the amount you want to borrow and we advance the cash you need. We hold your check until your next payday or agreed due date at which time you can come in and pay back the advance. We can also debit your checking account automatically to save you time.

How much will I be able to borrow?

The State of California regulates the maximum advance amount at $300. You will qualify for a particular advance amount based on your current income. Sometimes you may not be able to get as much as you'd like but a cash advance or payday loan may be part of your financial solution, if used responsibly. We won't really be helping if you borrow more than you have the ability to repay and the loan creates a financial hardship.

What happens if I change my mind after taking out a cash advance or payday loan?

You are able to rescind the transaction at no cost before the end of the following business day by returning the full amount of the advance.

Will my cash advance or payday loan transaction be confidential?

Yes. All information is kept in locked files accessible only by American Cash Advance management. Please see our Privacy Statement for more information.

How much does it cost?

Loan costs and fees are set by the State of California. Currently, the set fee for a cash advance/payday loan is 15% of the amount to be borrowed.

Are payday loans outrageously expensive?

Compared to fees charged by banks for overdrafts, late fees by credit card companies and other companies, a cash advance/payday loan can be reasonable. In most cases, it is less expensive to have a cash advance/payday loan rather than pay bank and credit card fees.

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GETTING A CASH ADVANCE LOAN FROM AMERICAN CASH ADVANCE

How do I qualify for a cash advance or payday loan?

  • To begin, you must present
  • (1.) 2 most current pay stubs
  • (2.) A government-issued photo ID
  • (3.) 2 most current bank statements.
  • (4.) 2 utility bills showing in your name.
We may request other information if necessary but most people qualify for a cash advance/payday loan on this information.

Is my credit rating checked before I receive a cash advance or payday loan?

No. We use other sources available to all cash advance lenders, if necessary.

Getting a cash advance or payday loan is such a simple and easy process, why is there so much information in the Customer Agreement?

We are governed by the same regulations as banks and other lending institutions. Though it is a simple and easy process, we still must disclose all required information to you.

Can I renew or extend my cash advance payday loan by paying just the fee again on my due date?

No. There are no renewals or extensions allowed in the State of California. You must pay off your current loan on time before you can get a new loan.

What happens if I don't have the funds necessary to repay the cash advance or payday loan on my due date?

We certainly hope this does not happen. You do also. But if it does, we will approach you with this problem in hopes of helping you resolve this situation. But we must conduct our business, by law, which may cause you to incur additional charges as we try to collect the balance on the loan. We may be forced to turn the loan over to a collection agency.

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GETTING A CASH ADVANCE PAYDAY LOAN ONLINE FROM AMERICAN CASH ADVANCE

Does American Cash Advance offer cash advance/payday loans online?

Yes, we offer the availability of applying online for a cash advance/payday loan.

What is an online cash advance or payday loan?

It is the same as an in-office cash advance but you apply for the loan online.

Can I qualify for an online cash advance payday loan?

Yes. The American Cash Advance criteria is used for online cash advance/payday loans.

How much can I get?

The State of California sets the limit at $300.

How do I get the money?

We can electronically credit your checking account. You may also come into our office and get your money. We will not send money through the mail.

Can I still get a loan if I have bad credit or a bankruptcy?

Yes. It is possible. Contact our office for more information.

How long does it take to get an online cash loan?

After receiving your application, approval can be made within an hour. Your money can be ready on the same day or the next business day.

Do I need a fax machine or printer?

In most cases, it would be very helpful if you do have a fax machine and/or a printer attached to your computer or have access to a fax machine. We may need to request additional information from you as well as us sending you certain documents for signature.

How much does it cost?

All fees are the same as a regular in-office loan and governed by the State of California.

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OTHER QUESTIONS

If I already have a payday loan outstanding, can I still qualify?

Though we do not encourage you to possibly overextend yourself with loans, you may still qualify for a cash advance/payday loan.

What are your hours of operation?

American Cash Advance is open from 9AM to 5PM Monday through Saturday. We are closed on Sunday. Online applications will be reviewed during normal business hours. The transferring of loan funds electronically can only be done during these hours.

If you have any other question(s) not addressed here, please call us at 661-366-7028. during our hours of operation and we will be pleased to answer them. We look forward to offering you excellent service and help with your financial planning.

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